The financial services industry is undergoing rapid transformation driven by emerging digital
finance technologies. To remain competitive, banks are adopting fintech innovations that
enhance efficiency, strengthen customer experience, and address new categories of risks.
This 2-day training program is designed to equip participants with a comprehensive
understanding of:
New banking models such as digital banks and neobanks
Innovative fintech-driven products and services
ICT applications in risk management
Selected cutting-edge topics including digital currencies, blockchain, and open banking
The program blends expert presentations, case studies, group exercises, and interactive
discussions, enabling participants to gain actionable insights to support innovation
strategies and decision-making in their institutions.
By the end of the training, participants will be able to:
- Understand the evolution of new banking models and their implications.
- Explore emerging fintech-driven products and customer-centric innovations.
- Analyze the role of ICT in managing both traditional and emerging banking risks.
- Evaluate opportunities and challenges posed by crypto assets, blockchain, and open banking frameworks.
Session 1: New Bank Models – Blending Commercial Banking and Fintechs
- Evolution of banking: from traditional to digital-first models
- Digital-only banks, neobanks, and challenger banks – global case studies
- Partnerships between commercial banks and fintech firms
- Regulatory, customer trust, and competition implications
- Group exercise: Mapping the strengths of fintechs vs. traditional banks
Session 2: Novel Fintech-Driven Bank Products and Services
- Automation of lending processes: credit scoring and digital onboarding
- AI applications: chatbots, robo-advisors, intelligent customer support
- Hyper-personalization and data-driven cross-selling
- Rise of financial “super apps” and embedded finance models
- Case discussion: Disruptive fintech products reshaping banking
Session 3: Fintech in Bank Risk Management – Addressing Traditional and New Risks
- ICT tools for credit, market, and operational risk management
- Managing cyber risks, fraud, and data privacy challenges
- AI-driven risk monitoring and compliance (RegTech, SupTech)
- Stress testing and scenario modeling with big data
- Group activity: Identifying risks and fintech-enabled mitigation approaches
Session 4: Selected Topics – Crypto, Digital Currencies, Blockchain, and Open Banking
- Blockchain and distributed ledger applications beyond payments
- Cryptocurrencies and stablecoins – risks and regulatory perspectives
- Central Bank Digital Currencies (CBDCs) – implications for the banking sector
- Open banking ecosystems and APIs – innovation and inclusion opportunities
- Case study: Adoption trends and regulatory frameworks across markets
- Enhanced customer-centric product development
- Improved resilience against ICT-driven risks
- Greater internal capacity to adapt to regulatory shifts
- Banking executives and managers
- ICT and innovation officers
- Risk management professionals
- Product development specialists
- Regulators and policymakers in financial services
