This course aims to clarify the regulatory and compliance framework for payment cards in Jordan and the most prominent requirements of the Central Bank regarding the granting of licenses to conduct card issuance activities and the licenses granted by international payment companies, in addition to focusing on pricing structures and fees associated with cards and identifying the most prominent financial consumer protection laws related to cards and pricing and the role of compliance in ensuring transparency, commitment and risk management associated with payment cards.
- Understanding payment cards and the licenses granted by regulatory and supervisory authorities.
- Understanding the regulatory and compliance framework for payment cards.
- Familiarity with payment card fees in Jordan.
- Understanding the Central Bank of Jordan's requirements regarding pricing structures.
- Ensuring that fees comply with consumer protection laws.
- The role of the compliance function in relation to payment cards.
Topic One: Introduction to Payment Cards
• Concept of payment cards and their types.
• Developments in payment cards.
• Key stakeholders in the payment card ecosystem (issuer, operator, merchant, user).
• Licenses granted by global payment companies.
Topic Two: Regulatory Framework for Payment Cards in Jordan
• The role of the Central Bank of Jordan in regulating payment cards.
• Supervisory framework for payment systems and cards.
• The relationship between Central Bank instructions and pricing policies.
• Regulatory obligations imposed on card issuers.
Topic Three: Pricing Structures for Payment Cards
• Types of fees (issuance fees, renewal fees, international transfer fees, cash withdrawal fees).
• Factors influencing card pricing.
• Common pricing models locally and internationally.
• Comparison between fixed pricing and usage-based pricing.
• Cash withdrawal fees: regulatory controls and the disparity between local and international practices.
Topic Four: The Role of Compliance in Payment Cards
• Anti-money laundering and counter-terrorism financing requirements.
• Know Your Customer (KYC) requirements and digital verification.
• Information security and protection of cardholder data.
• The role of compliance in monitoring customer complaints.
Topic Five: Risks and Challenges Related to Cards
• Risks of non-compliance with Central Bank instructions.
• Risks of violating consumer protection laws.
• Examples of non-compliant pricing practices.
• Corrective actions and supervisory remedies.
Topic Six: Consumer Protection in Payment Cards
• Principles of financial consumer protection in Jordan.
• Prior and clear disclosure of fees.
• Prohibition of misleading or unjustified fees.
• Customers’ rights to dispute and refunds
Compliance, risk, audit, customer service, product development, and payment systems staff
