Artificial Intelligence (AI) is redefining the global banking landscape, transforming customer engagement, operational efficiency, and risk management. As the financial sector evolves, understanding AI is no longer optional but essential for every professional aiming to stay relevant in a data-driven world. This two-day workshop provides a comprehensive yet accessible introduction to AI for bankers, regulators, and financial-sector professionals. • It begins with an exploration of global trends reshaping modern banking—including digital-only banks, open banking and data portability, embedded finance, ecosystem-based models, and the shift toward data-driven operating frameworks.• Building on this foundation, the workshop demystifies AI by breaking down its core concepts, tools, and technologies in a way that is clear and practical for non-specialists. Participants will then examine real-world AI applications and institutional practices across global financial markets to understand how leading banks are transforming their models through data and automation.• The program moves from theory to practice through guided, hands-on sessions. Participants will learn to use readily available AI tools and will be supported step-by-step in developing simple, functional AI assistants that can enhance efficiency and support financial and Shariah-related decision-making.Drawing on the trainer’s international experience and exposure to global best practices, the workshop connects global innovation with local relevance. While the hands-on case study focuses on Islamic finance, the insights, tools, and exercises are universally applicable making this program valuable for all financial professionals seeking to navigate and leverage AI in their institutions.
By the end of the training, participants will be able to:• Grasp the global trends reshaping banking, including digital-only models, open banking, embedded finance, and ecosystem banking.• Understand AI fundamentals—key concepts, technologies, and data-driven frameworks—presented in a clear, non-technical way.• Explore how AI is applied in global banking, improving efficiency, personalization, and decision-making.• Recognize key risks, governance, and ethical considerations, including Shariah perspectives.• Develop the ability to identify and define AI use cases, translate institutional needs into practical solutions, and collaborate effectively with developers in selecting and implementing suitable technologies.• Gain hands-on experience in developing simple, practical AI tools that enhance institutional performance and support Islamic finance use cases.
• Innovations in Banking and Digital Banking Trends• Market Shifts & Dynamics: Fintech, Automation, and Digital Expectations• Open Banking, Open Finance & Data Portability• Embedded Finance & Ecosystem Banking• Digital-Only Banks: Lessons for Incumbents• Redefining Banking Model: • Operating-Model Implications• Data as the Strategic Asset: Leveraging and Monetization• AI as key technology, dealing with Data• AI Fundamentals, Risks & Ethics• Evolution of Systems, Data Processing, and Key AI Concepts• AI Tools, Types, and Current Expectations• AI Risks & Controls: Bias, Hallucination, Prompt Injection, Data Leakage, IP/Copyright• AI Governance Framework and Regulatory Horizon• Generative AI Applications in Banking• Institutional Use Cases of Generative AI• AI For Enhanced Customer Experience, Personalization & Operational Efficiency• Global Applications: Offerings & Enablement Use Cases• AI in Islamic Finance• OIC Fiqh Academy: Recent Resolution on AI• Islamic Finance Framework & Pain Points• Institutional Use Cases for Islamic Banking—Current & Potential• Hands-on Tools & OpenAI Ecosystem• Overview of Tools for Personal and Institutional Use• Automation of Tasks• Understanding OpenAI Offerings: Agent Mode & Custom GPTs• Practical Hands-on Exercises• Building AI Assistants for Islamic Finance• Identifying Use Cases, Limitations & Safeguards• Developing a Custom GPT for Shariah Compliance Support• Define Scope• Curate Data, Sources & Prompts• Guided Build• Testing & Enhancement
• Bankers and financial-sector professionals (conventional and Islamic) seeking to understand how AI is transforming banking operations, products, and customer engagement.• Executives and managers in digital transformation, strategy, and innovation looking to explore practical AI tools and integrate them into institutional processes.• Risk, compliance, and Shariah compliance officers and Shariah committee members aiming to understand and how AI can support Shariah and compliance functions.• Regulators, auditors, and consultants are interested in gaining global perspectives on AI adoption, policy considerations, and implementation practices within financial institutions