An interactive training that equips financial service providers with practical tools to assess, manage, and improve responsible digital financial services using the DFS Standards and Self-Assessment Tool.
Enable participants to understand digital customer risks, apply DFS Standards, complete the DFS Self-Assessment, and identify practical actions to strengthen responsible digital finance practices.
· Responsible Digital Financial Services and customer risks · Overview of Cerise+SPTF DFS Standards · Digital customer journey and risk mapping · Governance and oversight of DFS · Product design, transparency, and fair treatment · Data protection, privacy, and third-party risks · Using the DFS Self-Assessment and action planning
· Digital finance managers, · Risk, · Compliance, · Consumer protection, · Product development