Enable participants to understand digital customer risks, apply DFS Standards, complete the DFS Self-Assessment, and identify practical actions to strengthen responsible digital finance practices.

·         Responsible Digital Financial Services and customer risks

·         Overview of Cerise+SPTF DFS Standards

·         Digital customer journey and risk mapping

·         Governance and oversight of DFS

·         Product design, transparency, and fair treatment

·         Data protection, privacy, and third-party risks

·         Using the DFS Self-Assessment and action planning

·         Digital finance managers,

·         Risk,

·         Compliance,

·         Consumer protection,

·         Product development