This training program provides a comprehensive and practical overview of digital financial inclusion, focusing on how digital financial services can be designed, regulated, and implemented to expand access, usage, and sustainability among underserved populations. The program bridges theory and practice by examining digital ecosystems, data-driven decision-making, user-centric approaches, public-private collaboration, and impact measurement, with a strong emphasis on real-world applications and adaptable context.
By the end of the program, participants will be able to:
· Understand the core concepts and evolution of digital financial inclusion
· Identify barriers faced by underserved groups in accessing and using digital financial services
· Analyze digital financial ecosystems and stakeholder roles
· Use data to inform, refine, and evaluate digital financial inclusion strategies
· Assess regulatory and policy tools that enable responsible digital financial inclusion
· Understand the role of public-private collaboration in advancing inclusion
· Design user-centered, sustainable digital financial inclusion strategies and initiatives
Apply indicators to measure outcomes beyond access, including usage and financial health
· Introduction to Digital Financial Inclusion
· Underserved Segments and User Journeys
· Digital Financial Ecosystems and Business Models
· Data-Driven Digital Financial Inclusion Strategies
· Digital Financial Products and Delivery Channels
· Consumer Protection and Responsible Innovation
· Public-Private Collaboration for Digital Financial Inclusion
· Regulatory and Policy Approaches
· Measuring Impact and Linking Digital Inclusion to Financial Health
Strategy Development and Practical Case Studies
• Policymakers and regulators
• Financial institutions
• Fintech companies
• Development organizations and NGOs.